KEY ISSUES IN WORKFORCE DEVELOPMENT * Need for a coordinated, comprehensive plan for establishing and maintaining a pool of qualified and valued support providers. * Formal acknowledgement of the expertise and skills of support providers, including career development opportunities, equitable pay and benefits. * Information for people with disabilities and support providers related to managing and providing quality support. * Policies and system infrastructure that support people with disabilities to hire, pay and manage support providers, such as brokers, personal agents and fiscal intermediary services.