WHY PLAN? Every journey needs a roadmap Life is complicated Number of players Limited resources Uncertain quality Assign responsibility Collect ideas on problems & solutions WHO PLANS * People with disabilities, families, advocates * With appropriate supports * Consumer & advocacy groups * Local government agencies * State agencies * Legislative leaders * Providers & their organizations WHAT IS THE PLANNING PROCESS? * Clear description: Charge * Designated leader * Planning group with authority to act * Timeframe * Process for adoption * Resources * Communication process WHERE ARE WE NOW?: baseline * Inventory of community capacity * Current waiting list * Current quality of community services * Current costs for community services * Total funds supporting community services * ***CHILDREN*** WHERE DO WE WANT TO BE? * Assessment process for all disability groups * Need in "setting-neutral language" * Person-centered assessment process * Assessors aware of range of community possibilities * Information available about community options * Vision & principles * Buy-in across constituencies HOW DO WE GET THERE? ACTION * Clear & practical steps * Connected to the vision * Important to reaching the vision * Reasonable timeframes * Designated responsibilities * Connection to budget WHAT WILL IT COST? * Medicaid Home & Community Services Primer * Details of current funding levels * Commitments in place for expansion * Contracting processes & infrastructure * Exploration of funding enhancements & efficiency * Transition of school-age children costs HOW TO STOP PLANNING & START DOING? * Clear start date for implementation * Wide distribution & discussion * Implementers on board * Reformatting to smaller steps * Review of progress * High-level commitment to action * Champion for the plan HOW DO WE ENSURE QUALITY * Basic elements of a quality system in place * Emphasis on quality * Data reviewed & reported regularly * Contract procedures: clear & enforced * Check on health & safety * Adequate staff compensation * Reasonable contract rates ELEMENTS OF QUALITY SYSTEM * Well-trained case managers with reasonable case loads * Person-centered planning * Standards for health & safety/regular inspection * Personal outcome measures * Incident reporting & investigation * Data review & analysis * Consumer satisfaction measures * Staff training & professional development programs * Quality improvement plans (providers) HOW DO WE MEASURE PROGRESS? * Clearly described measures * Process & outcome measures * Data management system * Process for analyzing & reporting data * Action on findings * Evaluation of overall plan results